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  • I was referred to this place to get a loan for a house. We met with Paula and was told our entire loan modification and new loan would not take longer than 1 month to process and have completed. We finished all the paperwork within one week, had everything turned it right away as she asked. From the date everything was turned in we were told everything would be done in a month. It has now been 3 months and Paula has yet to even start our loan. Every time we call she says she's working on it, and what not but I do not believe her anymore. Supposedly she offered to have the girl next door work on our loan, but why would you have someone else work on our loan if you're supposedly working on it very diligently??? She also told us it was a very easy process and wouldn't take her longer than a couple hours, but here we are 3 months later still waiting, what a joke and waste of time. USE SOMEONE ELSE before they waste your time as well! She also told us 4 times she would call us back to follow up AND NOT ONE CALL WAS RETURNED OR MADE TO KEEP US POSTED!! STAY FAR FAR AWAY FROM THESE PEOPLE!
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