I came in on a Saturday after getting a flat tire. I was already in a terrible mood because it put a damper on my day. I bring the flat into Discount Tire to find out someone had stabbed my tire with a knife. I was furious. They got me in and said it'd be a little over an hour, and they were right. Ivan helped me and he was wonderful. I think he could tell I was over the day. Timing and customer service was great!