I have searched high and low for a good salon on the East Side and after putting up with the pretentious and often rude stylists at some of the other salons, I am so happy to have found Cha Cha. This place is awesome, a little pricey, but I'll deal with it if it means I'll get a good haircut. Everyone there is extremely friendly and accommodating. I've gotten cuts from both Gen and Alice (as well as a brow wax from Alice) and was very happy with the results from both of them. They listen to what you want and offer great advice. I don't plan on going anywhere else for a long time!