Meh. That's all I can really say about my experience here. I stopped in with a friend for lunch after doing some damage at the mall. I started off with a Passion Fruit iced tea which was probably the best part of my entire meal. Between the two of us, we ordered the Sampler Platter, lobster bisque soup, the Crab Cake Burger and the Surf N' Turf Burger. The bisque tasted like it came straight from a can, the seafood, crab and cheese balls was the only thing I liked from the sampler and both burgers were pretty meh. The saving grace of this visit was the service, which was pretty good minus the trainee who didn't seem to want to make eye contact or speak to us. Oh well, she was learning!
I had heard great things about this chain and was pretty excited to try it, though it was kind of a let down to be honest. If I ever return to a Joe's Crab Shack, I will probably order what they're known for, which is the steam pots or their fried platters. Maybe I'll have better luck then.