We came to have a quick lunch on saturday afternoon and although they were not that many people our order took over 20 minutes to come out out of the kitchen. There was only one person preparing the food and all of the other employees were just talking. There were plenty if employees to be able to provide a good service, however that was not the case. It cannot believe it takes over 20 minutes to prepare 2 sandwiches. The manager was on site, but he didn't seem to care too much! I think their is a huge management issue. If you see that you cook needs help, there should b addition staff helping each other! I dont think i'm coming back, there are plenty of good delis in here to waste your time in here!