Came in on a weekday around 6pm. Got seated and recieved our drink and food menu. Decided to order 2 of the teas, a lavender and rose flavoured tea. Both were made perfectly but I preferred the flavour of the rose tea. My bf works with tea and told me that it was made properly and the tea leaves were not burned in the process of making it. We also ordered 2 Teppanyaki hot plates, the kumamoto black curry beef rice dish and the duck breast pasta with herb cream sauce. I throughly enjoyed both dishes. As for dessert we ordered the original Tiramisu and the parfait dessert. He enjoyed his black seasame ice cream on top of what looked like cereal flakes, peanuts, jelly and whipped cream. I liked how the Tiramisu was presented and it was delicious as well. I would come here again for the food but I thought that the service was horrible after they recieved our order. They never came to check up on us to see if we needed anything, never refilled our water and never took notice of us finishing our meal. We waited at least 10 minutes after we finished our meals to see if they would come over to clear our table and ask us about dessert buy instead after the 10 minutes I had to wave someone over. Same thing happened after dessert as well. Thought that we could make it out of there by 8:15 pm so that we could pick up something on our way home but even paying for the bill took forever. They only had one card machine on hand and we waited at least 10-15 minutes to pay. I was not happy with the service we recieved knowing that there were only 3 or 4 other tables around I just saw the waitresses behind the counter chit chatting not paying any attention to our table. Hopefully the service isn't always like this cause I want to give them a second chance.