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| - Prices decent, indoor pool a tad small and room had a very strong chemical smell, customer service mostly pretty good, and value for the money also very good.
M'lady and I were spending the night in Montreal, and I was looking for a hotel with a pool for a decent price. This one caught my radar, and since I've mostly had positive experiences with the brand, after reading a few of the reviews for it, I reserved a room at it.
I didn't have any issues finding the hotel with all of the road changes as compared to the maps on my car's GPS, however leaving there in attempt to get to the nearest gas station, we ended up going in circles several times until I switched to one of the navigation applications on my cell phone.
The guy at the front desk who checked me in initially gave me the receipt for someone else, and since I was so tired, I didn't realize that the top part of the form I was signing was supposed to have my information at it. Since the price was more than what I had on my reservation, I was able to catch that, and the attendant at the front desk corrected that accordingly, and printed the correct form for me and charged me the correct amount.
As soon as we entered the room, we noticed a very strong chemical smell. We were so tired, that we decided to just let it be, and went to bed. We were surprised at how quiet the room was however, considering the hotel's right next to both a train track and an airport.
In the morning, we went to the included breakfast, which had a very decent selection. What seemed to be the main server didn't switch to English when I was trying to change our order for the eggs to medium well done, since I couldn't think of the right word in French for that, which I really liked (in my experience, most usually when they see any small flaw in my French in Montreal, they automatically switch to English, however I like practising my French).
We went to visit the pool, which wasn't very large. It had an interesting showed with what seemed to be fresh water coming down, at one side of the pool. The water was a tad chilly, but after swimming for a bit, we got used to it. There was no hot tub, which is odd, as all the other Best Westerns I've been to that had a pool also had a hot tub, but either way no big deal.
All-in-all, while there was some room for improvement in my experience at his venue, I still see myself returning to it when in the area.
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