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  • This star is for customer service. I've been going to this theater since it opened and have never had a problem til today. Called to book a birthday party for my daughter just now. I get that you get busy. I've worked customer service plenty. But for the manager to tell me "I'm too busy tell them to call back Monday" I then politely asked if somebody besides the manager could give me info on pricing, and you could hear the manager mumble something, and then the young lady on the phone told me just to call Sunday. I am VERY displeased with the management and how they handled a very simple phone call! I will no longer be going to Sun Valley Theaters for any movie. Very POOR customer service.
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