The first time I went here with my parents, the food and service was great and I enjoyed my meal. We had the crispy calamari as our appetizer and that was good. The second time, I visited with my husband and we were sat at a table and not greeted for at least 5 minutes and it wasn't busy. When our server finally made his way over to us and took our drink order, he didn't seem too interested. A little later, a group of 4 people were seated near us and our server greeted them with enthusiasm and asked for what they wanted for appetizers. We wanted appetizers, but we had to ask him because he thought we only wanted to order dinner. We had the onion rings as an appetizer and they were good, but they didn't really stand out. For dinner, the fish and chips was nice and my husband did like his Amish chicken. Ultimately, the service is what caused this review to be less than 4 stars.