Stopped in here with the family and was not happy. I ordered 3 small frappuccinos. The problem that I had was when mine and my son's frappuccino came out they were wrong. Even though we had ordered the same kind we never even put a straw into them. We knew it wasn't right and I told the barrista they were wrong. She acted like I slapped her in the face! She grabbed them up and dumped them out and started over using the same plastic cups she just rinsed out in the damn sink! When she slapped them on the counter my son took his and went to sit outside. I went to get a straw and a napkin to wipe the side of the cup off because in her shitty haste the bitchy barrista didn't care that she slopped my $5.00 drink down the side. To my surprise the cup was actually cracked down the side. So, I go back and show it to the barrista. I swear she looked like she wanted to slap me! She swiftly grabbed the cup up, poured it into another cup, put a lid on it and slammed it on the counter again.
I will not EVER come back to this Starbucks again!!! Your customer service and shitty attitude assures this!!!!