The Mr Miami sandwich was really really good!
We ordered a Chai latte with soymilk instead of cow milk and they couldn't handle it. They were unable to simply prepare the tea and then mix it with soymilk before bringing it to the table. So they brought us a cup of soymilk, another empty cup and then the tea so we had to mix it ourselves.
No matter what their excuse is, the mixing we had to do at our table totally could and should have been handled by their barista but they were unable to do it.
Reminiscent of that Seinfeld story where Elaine wanted a big salad and the restaurant only served small salads... she asks for them to put 2 small salads in a big bowl and for some reason they were not able to compute such a request.