Worst customer service ever. Most of their staff lack knowledge on the their business, how to use their own computer system and how to talk to people. After many back and forth conversations with their customer service rep, I was fed up and asked to talk to a manger; she refused countless of times. We had to call the company back at a later time to talk to someone different and finally got a hold of a manager.
We ordered furniture in October and have yet to receive it, with the backorder date being pushed back every 30 days. What bothers me the most is the lack of knowledge and customer service from the reps I have talked to at this facility.
Although prices are very good, I would never buy anything from this place again.