Earls used to be really great when it first opened. I would have to say the quality has gone downhill. The food was mediocre and the service was extremely slow.
Our waitress did not tend to our table for an entire hour. We were trying to get someone's attention but were unable to do do.
In addition, this location is freezing during the winter months. The dining room is freezing cold because every time the front door is open the breeze shoots right in.
The bar area seemed warmer since there was no wind chill. Soon enough we could feel the cold temperature coming through the huge glass windows. Everyone at our table was freezing.
The food was sub par. It wasn't too impressive and as someone with two food allergies the kitchen should better inform the servers about the allergens in the food. I asked if the salad was both gluten and lactose free. The waitress checked with the kitchen and informed me it was. Upon receiving my salad, I quickly noticed that the dressing had lactose. This was not something they could easily change since the dressing was all over my salad when it arrived at the table. I immediately began feeling sick.
I don't think I would go back to this location again.