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  • Terrible service! NEVER COMING BACK! My coworkers and I were having a busy day at work so we decided to call in ahead of time to place a pre-order to avoid the lunch rush wait. When we got there, the Manager was reluctant to provide us 3 separate bills because he said I didn't explicitly told the staff it was 3 separate orders which I DID. All our burrito orders were for small size but they charged one of us large cause the Manager said that was what the staff was told by me. Well, I'm pretty sure I didn't ask for a large burrito order but the Manager didn't even proceed to apologize or say there might be a miscommunication and still charged my coworker for a large burrito. He just kept mumbling "there is so many errors in this order". YES INDEED. Yet, he didn't do anything to rectify the situation! After we paid, we waited another 20 minutes before we got our food. Even the people that ordered on the spot after us in line got their food and left before we got our food. Overall, I am very disappointed as I enjoy their food but honestly, this location has the worst people working there. PLACED THE WRONG ORDER, LACK CUSTOMER SERVICE, LONG WAIT FOR A PRE-ORDERED MEAL.
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