Worst experience in my life. Went to look and possibly purchase a rifle. We were at the counter literally 1 foot away from a sales rep by the name of Bernardo. There was no one in that area asking for help except us..he literally walked away from us i had to ask him., can you help us... He was so nonchalant didnt ask us what we needed what were we looking for. I proceeded to advise him we were interested in rifles... All he said was ok.. I asked him can we see one... Twice i had to ask him. Finally when he pulled a rifle for us to look at it we told him weve never purchased a rifle and can you please show us how to handle one he then proceeded to ask are we going to buy one..when we told him no just browsing he put the rifle back. This man needs to retire. Has not one ounce of customer service skill in his body. I will NEVER go to another Bass outdoor sporting good. This is not how you treat ppl.