If I could give no stars, I would! I should have read the reviews before I came in. This is the worst service I have ever experienced anywhere. I came here for the first time to get my check engine light diagnosis, ended up needing a gas cap. They called hours later to tell it was done, then called back to say they didn't even have the part and that nothing was done to it. So they ordered the part and said they wouldn't charge me today, which no kidding! So then they said they would deliver it to my work since I was down the street. I thought, "oh wow, great service!". I go out to my car when I get off work and my windshield was cracked like a big wishbone!! No one called tp tell me anything, the valet left all the trash in my car and service tag still hanging. I work at a dealership in the service department as well and this would NEVER fly!!! My manager was even appalled they would even bring it back in that condition without notifying me before hand. Then the service guy says, oh well we didn't charge you anything... well no kidding!! No one even cared to tell me anything truthful!! Take the extra time and drive to AutoNation in Tempe!!