i've been going here for as long as i can remember and every time i wait at least 45 minutes to an hour in the waiting room. then another 30 minutes waiting to see the doctor in another room. i do enjoy all the doctors here, they are the reason i give 4 stars. they always make me feel comfortable and welcoming. as for the front desk staff... i think it's time for some new staff members. happier staff members. But this doctors office is one of my favorites.