Sad but pampered. Yeah. I'm sad to say that the experience was great but they do not use opi and due to my naturally oily nails, the polish only lasted 2-3 days. My technician Jennifer was the BEST and put so much love into what she does. But not worth it to me for how long it lasted since it's a little more pricey than a mom and pop place. This is a franchise that will try to get you to buy a subscription/membership if you are more regular purchaser.