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| - Wow where do i start? My self, fiance and step daughter moved in here in 2012 in between residences. I like the location, it was decently priced and the complex was great with the old management staff and or investors as Broadstone. I second the notion that this complex got a face lift in order to lure more people in but thats all it was. The staff is very young and unprofessional. I have called many times on the weekend to only get a VM instead of a live person when experiencing an issue that was needing to be addressed. The best visit to the to the office was when I decided to walk to the office and talk to them in person to only find a note on the door stating the sales person was showing a unit and would be back shortly. A professional apartment complex is never short staffed and this one is 100% short staffed all the time. The biggest issue is the amount of parking spaces for the people that live here. My parking spot is taken a minimum 2-3 days a week and I have to go and find the people parked in my spot. I have went as far as going door to door in order to have people move there vehicles. The towing company is useless, the stickers are plastered all over the complex but when you need them to tow a vehicle in your spot that is part of your rent costs, its impossible and not worth the time either. We have encountered everything from parking lot drug deals weekly, a shooting in the parking lot, two violent confrontations over parking spaces being taken etc. Since this complex has changed from Broadstone to Rockledge Fairways it feels like an investors first time at buying a large commercial investment and working out the issues while we as the tenants have to deal with the after effects. If a tenant has an issue and reports it you get it resolved on there watch, but if something happens that management does not agree with, you are threatened with letters of there frustration. The letters them selves are not thought through and I am pretty sure does not come from corporate because they are typed up and signed by the staff in the office which holds no professionalism what so ever. The people that are doing there jobs above and beyond is maintenance, I can't say a bad thing about them. If you have the extra money to check into the more up scale properties in the area sign the lease and "run". I would "never ever" refer this property to anyone as place to live, once our lease is up, we will look at this as a learning experience and thats it. Do your home work, check the police reports for the area and just ask people in the complex if they like it. Do not get sucked into the more affordable rent and slightly upgraded units because you will be in for a nightmare living at this complex!!!!!
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