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  • I can't tell you how disappointing my experience at the Oakville Denningers food counter this afternoon was. My family has been going to Denningers for more than 60 years and I grew up shopping at Denningers and picking up lunch at their food counter. I have an expectation of quality from Denningers that was overwhelmingly lacking today. First, the server was rude and clearly counting the minutes until her shift ended. I asked for a Westfaeler sausage with sauerkraut on a bun and she told me she was out of them and she wouldn't make any more because they were closing soon. Note, they were closing more than two hours later. I then selected a different kind of sausage on a bun with sauerkraut. She didn't ask if I would like a side. I asked her to grill the bun and she dismissively said of course then barely, barely grilled it. She handed me the sausage on a bun and I asked for a third time for to put sauerkraut on it. I also asked for a side of potatoes with gravy. I went to dress my sausage. Next disappointment - there were no mustards set out for condiments. If you're a long time Denningers customer than you'll understand they generally have a large variety of mustards and it gives you an opportunity to try them and then go back in the store to buy them. Not here. After I asked for mustard they brought out two in plastic containers and pointed out the crappy yellow mustard in packages. Here's the final part. They didn't have the cash out set up at the counter so I had to go in the long line to pay for my hot food at the store cash registers. I got to the cash register and opened the potato container and there was no gravy. I went back to the rude woman at the counter and asked her for the gravy and she told me it's frozen and there was no gravy available. So I still bought the potatoes. They were gross. Barely cooked, soggy and terrible. Maybe it's just the Oakville location? Terrible food and terrible service.
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