Dave was very responsive to my request for a quote on a leaky sprinkler valve. He offered to come out that day but I was busy so we set an appointment up on the following Monday. He explained what was wrong and gave me some options to try and if those did not work then to just give him a call back. He did not charge me for that visit but I did have to call him back . He came on a Saturday and instead of changing entire valve he only replaced what needed to be replaced and saved me money. He explained everything he was doing and that he would try and replace only the parts that needed to be replaced. Dave was very professional,genuine and professional. I would highly recommend Dave .