About: http://data.yelp.com/Review/id/cSEq7qT2SDxc-scEHZCkbA

Facets (new session)
Description
Metadata
Settings
- owl:sameAs
- Inference Rule:

About: http://data.yelp.com/Review/id/cSEq7qT2SDxc-scEHZCkbA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-08-05 00:00:00 (xsd:dateTime)
itemReviewed	Wendy's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I was VERY disappointed with my experience that I had with this particular Wendy's. I visited this location at 12:00am on Sunday July 31st after coming from a music festival. I chose to go to Wendy's because I wanted something new for a late night snack as oppose to going to MacDonald's or Tim Hortons plus this location was very close from home. Why did this particular Wendy's (store #00006871) receive 1/5 stars is because of the service of the staff and quality of the food. The drive thru wasn't busy it was completely empty and the outside of the store was clean but that still won't change my star rating to a 2. I originally wanted a Dave's Triple medium combo and I was surprise that I had paid $8.73 when it said it was $10 something, I thought I had gotten a deal but boy was I wrong. After receiving my order I had to double check and from my surprise I received a single instead. I was about to go inside to complaint but it was locked so I went through the drive thru again. I explained to the Middle Eastern lady (her name was either Mandeep or Reda, not too sure since I have two names on my receipt) that my order was wrong and that I wanted a triple instead of the single. Instead of apologizing she was like "what was your order? Was it 3410 with root beer?" In a harsh tone and I was like yeah. She reprinted the receipt and in her accent she was like "here this is what you order. There is no Dave Triple it says Dave Single" I looked at it and wow was I surprise. I told the cashier that I wanted a Dave's Triple combo and I had to triple check to make sure but instead I got a single combo. I told the Middle Eastern lady in the window that I'll exchange the burger I got and pay for the difference which was a couple of cents and she gave me attitude and said "no! What you order is what you order. If you want the triple burger you will have to pay" I am completely shocked. Instead of fixing a mistake you want me to pay for the burger in full price? I wasn't impress with her attitude but good thing the supervisor came and I explained to him what happen, he apologized and said he will fix the mistake at no cost. I am very disappointed with my experience and the girl that was refusing my request/concern. Instead of trying to resolve the issue she had the nerve to argue with me and give me attitude. One thing I know is that the customer is always a priority and that the customer is always right, it's standard restaurant/hospitality policy. I would strongly recommend corrective feedback to the employee and I will bring this up to the restaurant manager.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mike

Faceted Search & Find service v1.16.115 as of Sep 26 2023

Alternative Linked Data Documents: ODE Content Formats:

RDF

ODATA

Microdata

About

OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software