Our family stopped in without a reservation on a recent Friday night. It was busy (good sign) and we were told it'd be a 15 minute wait. There isn't a lot of room if you have to wait, so hopefully, a) you're one of only two groups waiting or b) its warm outside.
Once we were seated, we were treated to adequate service...I like servers that are well-informed about their menu and can guide me to what is great there...we didn't get that from our waitress in terms of either the wine or food selection.
Ultimately, we settled on garlic bread (fair), baked lasagna (very good!), chicken parm (good), and baked spaghetti (good).
This isn't a place we would necessarily go out of our way for a meal, but the atmosphere is cozy and the food good. If we find ourselves on that side of town in need of food, we wouldn't hesitate to swing by again.