This is the first time my wife and I have stayed at Palazzo and also our first time at Yardbird. To start, we were greeted with smiling faces and given a warm welcome. After being immediately seated, our server came to the table very promptly and talked us through the entire menu and personal favorites. Carolina is an awesome server! My wife and I have almost 20 years combined in the restaurant industry so we know service. Our drinks were never more than half empty, the spacing between our food and appetizer was impeccable and the food was delicious. Burnt ends for an appetizer, fried chicken and the short rib for the entree and the most delicious brussel spouts we've ever had. The place is pricey but for the quality of the food/service I think it is fairly priced. Several employees (including two managers) also stopped by the table and talked with us about how we are enjoying our night. I'd give this place 6 stars if I could!