My husband and I arrived and ordered at 12:17pm and we didn't get the food until 12:50pm. We could've gone somewhere had lunch and be back for the food to arrive.
We ordered the fish Bao, pork belly Bao, beef brisket Bao and bulgogi kimchi fries.
Fish Bao - decent, less bland compared to others
Pork Belly Bao - bland and the pork had an awful taste like a bad cut or about to go rancid.
Beef Brisket Bao - bland and chewy
Bulgogi Kimchi Fries - by far the best dish to order, crispy fries with a good balance of bulgogi, kimchi and sauce.
The reason I gave it one star aside from the poor tasting food, it's the fact we waited for so long and yet there was no thank you for waiting offered from the lady at the cash. She just handed me the food without a smile.
I should've said what my husband suggested, "it's a Bao time" when we picked up the food after 40mins wait. The name is bang on!