Based on all these good reviews I just called. I asked if she goes near Laveen she said yes. Then I gave her the cross streets (51st ave and broadway) which are in Phoenix...right across the very small bridge from Laveen. Then suddenly she says "I don't go that far, that's in Tempe". My response: "it's not Tempe in its in Phoenix". She said, "Well I don't go there. Thank you though goodbye." She's rude but tries to be professional about it. Maybe if she knew her cross streets I could actually comment on the service she does.