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  • I'm writing this review because I'm still a little ticked off by my dining experience at Bestellen. We had a NYE reservation for the 10pm seating. We arrived on time and were quickly shown to our table, then we waited and waited. After 10 minutes someone finally noticed us and proceeded to take our water order - $2.50 for sparkling and another $2.50 for tap. Seriously, you're gonna milk us for tap water? Anyways, 15 minutes after we had been seated our waiter makes an appearance and attempts to engage in conversation. Usually I'd be game but Bestellen is damn loud and I could barely hear his attempts to make chit chat. He took our cocktail order and the waiting game began again... It took two hours to receive two courses. The bison carpaccio we were served was tasteless and the scallops that arrived after were seared on only one side... I had tacked on the optional wine pairing and none of my wines arrived on time. I had to grab someone to request the wine that was supposed to come with the steak main. The table beside us called over Rob Rossi (the owner) to express their disappointment with the service times. The situation escalated and got pretty argumentative - i was torn between appreciating the cheap drama and being annoyed by Rob's attitude. After all was said and done they even screwed up the bill and tried to stick us with a $85 bottle of wine. They corrected their error and I tipped the obligatory 15%. Mr Rossi, your FOH and bar seemed understaffed and your kitchen was in the weeds. Maybe think about closing on high volume days if you can't handle the traffic. It's better than offering a room full of people a disappointing dining experience.
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