| rev:text
| - I wish I could give zero stars -- or even negative stars. It's quite sad really because this restaurant/shisha bar has so much potential. If I had a group of 5 friends we could run this place better then the entire staff, and that's me being polite. Let's discuss the issues and hopefully prevent people from ever attending this place (although it seems that no matter how poorly the reviews are the place is always packed) ...
First, the service ... or lack thereof. I honestly believe that the first thing these people are taught is how to harass customers to purchase a drink. Yes, it is mandatory to purchase a drink in order to stay in the establishment. Even if your friend orders $200 worth of food, shisha & drinks ... you better ask your friend to order on your behalf or suck it up and spend $5 for a bottle of water. Every drink is the same price, regardless of whether you order a bottled water, soda or even an iced coffee drink (which are 1/4 whipped cream and 1/2 garbage) ... If you tell the server politely that you'll order later, be prepared to have three separate servers approach your table and ask what you want to drink. Seriously, they're like vultures. And here's the ironic part, as soon as you order that initial $5 drink, you'll never see the server again for the remainder of the evening ... unless you yell at the server for assistance, grab one of them on their way past you or stand up and dance on the table ... and even if you are lucky enough to have the server come by more then once, they'll inevitably forget what you ordered anyways or fuck it up. So basically, the servers are useless and easily some of the worst in Calgary.
The shisha -- it's okay, I'd give it a 3.5/5 ... but it's expensive. They have numerous flavors, some better then others, but it's nothing spectacular. I have my own shisha at home (real tobacco, not that herbal shit that every establishment in Ottawa is forced to sell) and would gladly run my own shisha establishment in my house that would put this place to shame ...
The food -- nothing remotely special. Also expensive for what you pay for -- I've had the food a few times and after waiting 40 minutes the first time I vowed to never order food again.
Somehow this place is constantly packed -- I'm guilty of going to this place on weekends from time to time when my friends want some shisha and the other establishment across the street is too small for large groups. The owner, and who I can only presume is his wife, are always sitting at the front of the cafe smoking shisha and relaxing. I can honestly say that if I was the owner, I'd fire all the servers and bring in people who can actually do the job. I'd also get rid of this bullshit $5 per drink/mandatory drink rule that they enforce ... if you're charging $25 for shisha, you've just made more then certain restaurants do already.
Seriously though, boycott this fucking place ... If you want excellent shisha, go to Mazaya or Cafe Med across the street and give service to establishments that actually deserve the money.
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