| rev:text
| - Unfortunately B Kuhl did not live up to the expectation set or the promises made. I was sorely disappointed in the service provided. Every meeting leading up to our wedding seemed like things were really going to be spectatular, they seemed like a group of DJ's who were current. I was under the impression that it wouldn't be just another tacky DJ service playing all the same songs as every other wedding.
The DJ was underprepared, the trivia was a kind of a joke (our DJ was unable to have the answers we provided to the trivia questions (not because we didn't turn them in, we did - it was a personal and unprofessional excuse) and kept asking us for the answers to each question - which really ruined the fun for us), and the music selection was okay at best. We had mentioned to ONLY play the cliche line dance music IF requested - pretty much every line dance song was played except the two we said absolutely no to. Our DJ gave my MOH a hard time when she requested a popular song - our DJ told my MOH, she didn't have it and couldn't get it even though we were promised if a song was requested, it could be downloaded right then and there because that's what they do. The song was played but hearing that my MOH was treated with such an attitude at MY wedding, how rude - especially with the price we paid.
B Kuhl is significantly higher in price than any other DJ service we looked at. Hearing stories from other people I thought spending more money on my DJ would give us a better service - so wrong. I ended up with exactly the type of situation I thought I was paying extra to avoid. On top of the poor service/selection of music we were requested at the end of the evening by our DJ to tip. Excuse me? Sorry I didn't come prepared to my own wedding with a bundle of cash on top of the high price that was already paid for your service. I would have gladly send a thank you and something extra in the mail if my expections had been met or exceeded. You should NEVER ask for a tip, I worked in a service industry - tips are always optional and I would never have even dreamed of asking my clients to GIVE me more money.
I did follow up with the owner about a week after the wedding because the sour taste in my mouth from the experience never went away. They promise a 100% satisifaction guarantee or your money back, that's a joke too. Rather than hearing back from Josh himself, our DJ called to "discuss" the situation. There isn't anything to discuss, I got one wedding day - one wedding reception, there's no re-do and theres no talking me out of how I feel. I never returned the called and I don't plan to. I sent my email directly to the owner for a reason, I would be willing to discuss it with him but I'm over our DJ. It's been about a month since our wedding, three weeks since I sent our dissatisfaction - still haven't heard from the owner. An apology and confirmation that he'll discuss the matter with his employees would've been appreciated.
So please, really, really, really consider your DJ selection. I'd hate for any other bride or groom to feel the way we did at our reception due to an over priced mediocre DJ.
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