I ordered a cupcake (pull-apart) cake for my niece's first birthday. I requested a modified version of something they had on their website and sent a photo of what I'd like the cake to resemble. They requested that I call and we discussed what I wanted. Friendly service and easy to place an order. I loved the way the design came out but the edges were very messy - I did expect the outer edges of the cupcakes to be covered entirely or at least be neatly finished.
I ordered half chocolate and half vanilla. The vanilla cupcakes were good but the chocolate ones were not a hit. They lacked flavour, colour, and were maybe slightly undercooked, guests noticed a too-moist squishy texture while eating.
I might order again but I'll avoid the chocolate.