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| - I called this company to move from Phoenix to Sun CIty. The owner or manager, I think it was Chris, came and gave a quote. All was well. The movers showed up on time on the moving day. I had to have them store my belongings overnight as the deal on my house was closing and I had to be out by the next morning. The deal finally went through at 3:00 PM, and I was told that as soon as that happened to give the moving company a call, First Class, and they would be delivering my belongings to my new home the same afternoon. I called, and they said they were doing a job and no one could get my stuff to my new home that afternoon, so that was another night or $$ to store my stuff. Yes, they charge for storage. I believe it is $165 a night. So that was more in their pocket.
The movers arrived pretty much on time the following morning to deliver my goods. Now the fun begins. I am not watching each peace of furnature or box that goes through the door, so I don't see that the walnut frame at the top of the couch has been dragged through a door opening and the finish is all worn off. I did not know at that time that the latch on the china cabinette had been broken. I did not know an antique lamp had totally disappeared, along with about six other things. I am going through the vases now and see that about half of those are missing, so that means a box is gone. I have two parrots, each in their own cage. I left them at a friends house during the move, so didn't notice when I went to bring in the one of the bird cages that was sitting on the patio that one of the wheel had been broken off plus one of the knobs for one of the feeding doors whas sheered right off. These are metal, so this cage had to have been jammed into it's moving spot. I have not finished unpacking but I know there is more missing---just give it time.
I called Chris at First Class moving about the bird cage as I hadn't seen the couch and cabinette at that point. The boxes are something I cannot prove. Chris said that he would have someone come out, Kyle to be exact, to fix the bird cage. Kyle called twice and set up two appointments to come and fix what was broken. He never showed up. I called Chris back and he said that he would have another guy come out. I don't recall his name, but could get it if I did deep enough on my phone. He called numerous times about setting up times and then cancelling or not showing. I would buy a new wheel, but this one needs whelding for repair. You just don't buy broken parts for these big cages or I would have. A new cage will cost me $600, the exact amount that I paid for it.
I won't go into detail the cost to have the couch refinished and the bracket put back on the cabinette plus the cost of any and all missing things.
To top it off, before I saw all of this I gave Kyle a $100 bill to split between him and Shawn. I hope Shawn got his part. Bet he didn't.
I WOULD NEVER EVER USE THIS COMPANY AGAIN OR RECOMMEND THEM. I have posted on the local news not to use them, and in the local neighborhood chat site, which has over 3,000 members. I will be posting on F.B., my own site and anywhere else I can think of. I have to recouperate all of my loses somehow!
Keep looking for a decent place. Don't always go by a company that just posts all five stars on their advertising.
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