I am searching for a quality auto body shop. I read great reviews for this shop, so I made an appointment for an estimate on the website. I did not get a response. I decided to drive the 20 miles to the facility. I was really disappointed when I arrived at 11:15 and found out there was nobody available to give me an estimate. The person that greeted me first told me to wait and she would find someone. She walked over to a woman sitting in an office and talked about 5 minutes. She came back to tell me no one was available to give me an estimate. I really felt like I was interrupting someones lunch. She suggested coming back Thursday. No thanks.