I can tell you that the machines or their computer system are not in sync with each other at other locations. If you have paid your debt at a different location this location will tell you that you owe the money still. If you have a due date that another location set up for you this location will have a different one. Be Carovel which location you speak to over the phone because it'll mess up your finances. Other than that money orders are cheap. The employees are decently helpful for what they are able to know. Just wish they were all on the same page.