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  • Awful! Would not recommend! My partner and I travel quite a bit and usually stay at Hilton because of their high quality of service. The room was decent and all. After a busy night/day, we wanted to stay in, order some food, watch tv. We asked about how to order vegan food. Concierge didn't give us any advice except order room service. We called room service, oh they don't have vegan food. Ordered a pizza without cheese (flatbread with peppers and mushrooms) but it came with goat cheese. Ordered a pasta with tomato sauce, that's all (I could have had black olives but I don't like them) but it came with pesto (which obviously has parmesan on it, even though they said it didn't). Then we tried to watch tv. Only three channels and we asked if we could pay to watch a movie or something else, concierge said that's all they had. Not that it would matter anyway, shortly after, both my partner and I were sick to our stomachs from the lactose we tried to avoid (we are both lactose intolerant due to being vegan). So even though we asked multiple times for no dairy, we got some dairy and picked it off as much as we could, we both got extremely sick. Non-stop violently ill. With one washroom. I would NEVER come back to this overpriced hotel when that's the kind of service you get.
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