First let me say I really want this place to do well, I love the concept and was very excited about it when it opened. This was my 2nd visit and the first was after they opened so I knew there would be some growing pains. Unfortunately the experience was the same. First, the food is really good, it's just the rest that is lacking. We stopped in for lunch which turned into an hour and a half experience, our food took over half an hour and my burger came out way overcooked. The servers were clearly overwhelmed as I saw a lot of other tables suffering or walk out. There was no management to be seen and the poor hostess kept trying to hide in the back, like she knew everyone was upset. You have a great idea and a good product, please get the execution down.