So I reserved a room online on EL Cortez site for my 31st Birthday, 3 weeks in advance. I show up on the day of my reservation(saturday at 5pm) and the front desk attendant indicates they overbooked and are sold out of cabana suites. What! I made this reservation 3 weeks in advance and yeah its my Birthday. (like that matters but still) I get a oh I'm sorry we can put you in our tower rooms with a $25 food credit. What really!? LIke I want to eat at this place, I just want a room in the cabana suites! I dont care about your hotel, I only am staying here because of the cabana suites. SO if you book a room I'd call them the time of check in or go there AT check in so you get a room. GRRRRR.