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  • I went to Canyon Falls today on a company funded Employee Appreciation Day. I signed up for an Express Pedi and a Swedish Deep Tissue massage. The pedi was great and the lady who did it was very new to the salon, but personable and friendly...and did a great job. The 1 rating is not her fault. My problem was when it was time for the massage. The minute I walked into the room it turned into a sales pitch for DeTerra Mineral Oils. She asked if I wanted to upgrade to an aromatherapy session and I said I just wanted a deep tissue. She said she would "throw it in for free and I could tip her for the cost if the service if I liked it". As the massage commenced, the ENTIRE thing was about recruiting me to sign up for the MULTI-level marketing program for DeTerra Oils. Every sentence out of the ladies mouth for THE ENTIRE HOUR was about how and why I needed to buy the oils. I went there for a massage that I earned through the hard work I do for my company. Instead of being able to relax and enjoy the experience and DE-STRESS like I should have been able to, she had me talking and turning down the oils the whole time. It was a horrible experience. I will never go back, and have shared my experience with my company. I learned later that I wasn't alone. Everyone of my co-workers that got her had the same horrible experience. Why isn't it just good enough that I am there, and you are making money on THAT service? Why do you have to constantly up sell me and talk to me and sell me mineral oils and ruin what was supposed to be a relaxing day away from the office. Canyon Falls, if you want to sell DeTerra, then just sell it. Don't pretend to offer one service and convert your customers to another. Major epic fail on your part. Major epic fail.
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