I've done dine-in and to-go several times and haven't had a problem. I noticed they extended their restaurant. I walked in and asked for seating for two. Ended up being seated in the extended portion to be forgotten. The woman who sat me dropped the menus and was long gone and almost 10 mins pass when i decide to walk out. I think it's best for them to turn people away at the door than forget about them in the back.