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  • This is a good hotel. I stayed here for a week. It's massive, so whilst I didn't feel I was personally known to staff (which would be impossible), I did receive attentive and very responsive service, which was great. I had several interactions with staff and every time it was excellent - my housekeeper was lovely and always left my room beautifully, the Guest Services Manager (Melissa) called me to offer me her personal assistance, the Concierge posted international mail for me and the Maintenance Engineer attended to an issue I had instantly - all very well done. My room, a suite, was lovely with a great view of the pool, the shower was hot with marvellous pressure, towels and linen were excellent, furniture was comfortable and decor tasteful. On the downside, the only thing I didn't enjoy was the lack of any way to make a tea or coffee and no cutlery in the room, but that's workable. Overall my stay was great, I would not hesitate to return, thank you.
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