My stars are mainly attributed to the decor of this place. It is pretty to look at and has a great overall atmosphere but don't be deceived! Their food is mediocre at best.
We came with a group of 7 on a Sunday afternoon. It was empty. We thought this would mean fast service but considering we were alone, the speed of service was nowhere near great...
We ordered appetizers. The soups came warm/cold and we had to return them to be warmed. The spring rolls were decent.
I ordered the grilled fish in a banana leaf. It came as a full fish in an aluminum bag. I was not expecting this, I was hoping it would be a filet. Being a fish eater I didn't mind much, but it can be a big appetite killer If youre not used to seeing baked fish eyeballs. The vegetables came steamed on the side with an extra bowl of rice.
My friend got the deep fried fish in a curry sauce. Terrible choice. The fish was drowning in sauce, and it was served in a nearly flat platter (not smart for something so saucy). He had to dig for fish, he failed to find any meat on the fish and after a bit he gave up and asked to change his order. The waitress readily changed the order but the manager came by and and gave her rude and confrontational two cents about the matter. She tried to get him to pay for the fish AND the second plate he ordered in replacement based on the logic that he "ate half the fish" already. Funny part is, her observation further confirmed the part about him not finding any meat in the fish to begin with. Her stance, tone of voice and accusations were uncalled for.
To add salt to injury, my other friends and husband ordered curries, all of which came warm/cold. We returned them all again to be heated.
For an upscale restaurant with prices in the $18+ range, their service and food was just not up to par.
Sure it looked nice and was clean....but there was nothing more to be said about this place unfortunately. I won't be coming back.