I wanted to surprise someone special who was visiting Vegas for a landmark event with her friends. Idea was to surprise her with a box of goodies when she arrived at her hotel and I was taken aback to find out the ridiculous steps I had to go through just to have a box of chocolates delivered to her room (could have gone the in room dinning route through the hotel but you never know what they will deliver unless its champagne)
My starting point was to start calling the local shops that showed up on the yelp search. Some of them declined outright and some said it will be sent via FedEx overnight for a ridiculous sum! not being the one to give up easily I stumbled upon to this gem.
I called in and the sales person asked the name of the hotel and said I would be called back within 5 min after she has had a chance to talk to the local delivery service they used.
Like clock work I got a call back and I was offered a delivery for a very reasonable charge. I already knew what kind of chocolates I wanted as I had a chance to look at their website.
Icing on the cake was I was assured the box of chocolate will be delivered within 2 hours with a note from me. This is how service is supposed to be folks in a city where it is hard to come by unless one spends big $$$.
I will visit them for sure on my next visit to Vegas.