This location certainly draws a large lunch crowd. I was there with my son yesterday at about 12:30 and the place was packed. The staff seemed to be having a hard time keeping up with everything. For instance, there were about 6 plates...more than we needed. I did see some setting to the side that had leftover food residue from the last guest sitting to the side...I'm not counting those. Anyhow, behind my son and I was a group of 6, so we weren't all eating right away! I have been to this location in the past and there were no napkins at all - they used papertowels from the bathroom. You pulled off what you needed and went with it. Yikes! Where is management when you need them?
Food quality was good. Veggies were fresh, some of the quantities pretty skimpy. I understand it was lunch time.
It seemed there were 2 servers only, and they were hustling. More were certainly needed.
Overall, it's a good place to go. I do enjoy meeting a friend of mine here on an occaisional Sunday afternoon when it's much calmer...altho that's when we had the paper towels issue...but, service is friendly, food is pretty good.
Oh...and yesterday, the best soup...Chicken Enchilada Soup...if it's there the day you go...you have to get this!