Jackie did my eyeliner- top and bottom. For my first visit I had her just do thin because I was unsure of how it would look. After a few months of healing I wanted to go back for a touch up and go a little thicker to a medium line. Jackie did an amazing job! She's slow, detailed, and communicates with you every step of the way. Is it uncomfortable? A little. Is it painful? No. Jackie makes sure of that. What a great experience and a beautiful outcome. I'd recommend her to anyone (and have!). Thanks, Jackie!