Update:
Sometimes you have to turn lemons in lemonade. That's exactly what I did earlier this year.
I sued Rush In Tow and won.
To summarize, they ignored every opportunity to reimburse me for ILLEGALLY towing my car by:
1. Not responding to a simple letter outlining the facts of said illegal tow
2. Ignoring 3rd party pre-court mediation request
3. Not responding to a "demand letter"
4. Blowing off the first two court hearings
In other words they chose to play hard ball...and lost.
They ONLY action that got their attention was a the sheriff serving them with Show Cause papers. That means show up to court, pay me or have a bench warrant issued against you.
They wisely chose to show up and pay. I will say that the woman (newer employee) who showed up to court was very polite and likely forced into damage control mode by management. So they apparently like to stress out their own employees too. What a great company. LOL.
Moral:
Morally bankrupt business owners, in this case a towing company, don't lift a finger to "right a wrong" unless you file suit. Obviously, in situations like this your time is better spent preparing to go to court than hoping your opponent will wake up to reality.
Most important, don't let anyone cause you monetary damages thinking they can ignore you and ride off into the sunset without have to answer for their malice.
Woe to you Rush In Tow.
P.S. The NV transportation dept. in charge of overseeing non-consent towing operations were of absolutely NO help. Spoke to two of their employees about this case, prior to settling it myself, and they just shrugged your shoulders with a "side dish" of arrogance thrown in for good measure.
Your taxpayer dollars at work...doing NOTHING.