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| - It is unacceptable to be treated as we were on our visit here. My sister and brother in law were visiting from Miami and I took them to J. Peter's - since my previous visit was so delightful.
We were seated quickly and were greeted by friendly staff. When we sat down, we were surprised at the amount of time that it took for our server, Cindy, to come take our order. When she finally arrived, she genuinely apologized for her delay and was very polite. We told her it was ok and not to worry. We gave her the complete order including our drink order, our main course and the appetizers. Simple right? Wrong. We got a drinks and appetizers relatively quickly but 35 min later we still had no main course food. Cindy never came by to apologize for the delay, never refilled out drinks, never asked if we wanted more alcoholic drinks. In fact, we never saw her at all. When we finally had waited enough, we asked a separate waitress if we could speak to our waiter. She went to go get her. Upon her arrival, Cindy again apologized and said that she had just put our order in. "Excuse me?" I stated. She again apologized but gave no reason for what had just happened. Our order was not even being cooked since she had "just put the order in". My sister, not wanting to cause a scene said we'd wait for it. 5 min later, I'd had enough and went to go find her. I explained to her that I would like to cancel the order. She replied "I'm so sorry, they're about to start cooking it, it won't take long I promise". I replied that we had been waiting over 40 min for our food and waited a long time initially for her to even come by the table. I would not wait any longer. I am upset and angered at the fact that what was supposed to be a lovely night last night with my sister and brother in law turned out to be such an awful experience.
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