Not that I've really been to any locations that are better but I would advise everyone to stay away from this location. I stopped in at 5:30pm on a Thursday night to order an Avocolada and a buffalo chicken wrap. There was one younger male working and a lady in front of me in line who ordered 2 avocolada's. After her order, the guy behind the register took my order then began on her smoothies. He made her smoothies then took the two people's orders in line behind me before starting my order which was the exact same smoothie as the previous two he just made for the first customer. He goes in the back to start my wrap and instead yells out to me that all of the tortillas are still frozen. I asked for the smoothie, forget the wrap. He says "there is someone with a salad ahead of you then I'll start your smoothie." I'm sorry, but was I not first in line anyway? He makes both a salad and a smoothie for the lady behind me before even starting mine. He finally handed me a smoothie (which was terrible) and I asked for a refund for the buffalo chicken wrap. I was met with, "I'm not authorized to do refunds." Okay, so now what? I just paid for a wrap you can't make me? I asked if he could make a buffalo chicken salad instead which ended up being nothing more than 3 small strips of chicken on spinach. When he finally handed it to me he noticed I was writing a Yelp review and offered to wipe off the excess smoothie that was spilling over the top when he originally gave it to me. No thank you and no thank you to coming back here.