EDIT:
I tried this place again almost after 2 years and it seems to have improved quite a bit. Possibly because of the new management. The food is much better now and we visit this place a couple of times a month and are pleasantly surprised with the changes.
2014 Review:
I'm really disappointed with the degrading quality of food and service at this place. I'm not a fan of this place, but decided to give it another chance as my friend wanted to eat here.
The place has been upgraded, which is about the only good thing with this restaurant. The new management is pathetic and the food equally worse. We went in on a Monday night for dinner and the waitress took our order and took close to half and hour to get our appetizer. The vada was spoilt and when we mentioned it to her, she just ran away and came back after a while to say that "This is how it is" !!! and she did not even apologize. How Rude!!!! She seemed to have a lengthy discussion in the Kitchen and another waitress came to our table and served our food almost 40 minutes later. She did however apologize for the delay. Much better than our previous waitress. We were appalled at the quality of service here and vowed never to come back here again and recommend people from going here ever.
If you'd like to get good South Indian food in Mississauga, goto either Udupi Madras Cafe or Chutney Swamy or Guru Lakshmi.