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| - I will start off with what is good about Luna Rossa, since this is an update, I have been here on 3 occasions, all with different outcomes. The first time here I ate at the bar and it was a good experience. The second time, I ordered pizza from the take out window. While a bit pricey - still good. Lastly, I came here for dinner with friends on a Thursday night. Now, not my number one choice to dine on Fremont Street, but I relented to my friends who wanted to go.
First of all this is what Luna Rossa is - an Italian restaurant serving mainly pizza (out of a window, no less), that is attempting (and failing) to be an "upscale" (HAR HAR) restaurant on Fremont Street. Their menu reflects this, especially the dinner menu. Not one item on their dinner menu is under $10. I'm no cheapskate, but the menu itself falls incredibly flat. Appetizers that they didn't have. Pizzas that with so many toppings the thin crust becomes soggy in the middle (yeck!), and overpriced entrees! I am not paying over $10 for spaghetti and meatballs unless I am sitting in a nicer looking dining room in a place where people aren't zip lining outside, okay? AND people better be dressed nicer, because obvi this place doesn't have a dress code.
The place itself looks like an eatery - not a fine dining establishment. There is PAPER on the tables for God's sake. My friends and I had the following -
Salmon Dinner Entree - One friend didn't want pizza so she got the salmon, said it was pretty good. BUT because me and my other friend ordered pizza - she did not get any complimentary bread. Yes, Luna Rossa will refuse you bread service if someone in your party orders pizza. RI-DIC-U-LOUS. It says so right in their menu.
Artichokes, Olives, Proscuitto, Peppers Pizza - I don't remember the real name, but I remember what was on it, because with all of those toppings the thin crust became soggy very quickly. It was like eating moosh pizza in the middle especially.
Here's the kicker - Luna Rossa charges you an 18% gratuity - NO MATTER WHAT. You had bad service? Too bad, you've already been charged. There's only three of you eating? Too bad, you've already been charged.
What is this shady business? (OK - they have it printed in the menu, but that doesn't make it any less BS.) Even if our service had been outstanding, which it wasn't, it was just basically good service - I wouldn't have tipped MORE after the restaurant has the audacity to force a required tip on me. I think they're probably doing it because of their location. Perhaps they have a lot of tourists who don't bother tipping? I don't know, I don't care. But I do know one thing - I will not be back here, and I will certainly tell my other local friends who hang out downtown to steer clear of this place as well.
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