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  • Ok, as short a time ago as last year, I would do ANYTHING to avoid shopping at Michael's - any of them. I'm a full time painter/potter/arts & events instructor, and I buy a fair bit of art supplies. Michael's was always a last resort - not only because the prices were so out of whack, but because the sales staff was sooooo - unhappy. Surly, even. Uninformed. So, I don't know what happened, but there must have been some kind of a shake up. Or maybe I just caught them on a really bad day every single time I was in. However, the last couple of times I have been in there, service has been fabulous, and - with coupons and specials - prices were actually, well, good. I'd give it 5 stars but for the fact that they forgot to put stuff i my bag which necessitated an almost hour drive (one way!) to get it - but the person at the desk when I got there was super helpful, the manager had everything packaged up for me, and they made pickup super fast and easy. Waytago, guys.
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