We made reservations for a group of 8 a week prior to when we were going ...only to find out when we got there that there was no table reserved for us. They asked if we called them back for a second confirmation. Which is unreasonable since they never asked us to call them again - and if you want a second confirmation, YOU should be calling your customer back. I'm certain that they basically forgot about our reservation and came up with that excuse to cover up the fact. If I could give this place 0/5 I would. I have zero tolerance for poor customer service especially when all you have for your customers are excuses.
tldr; We won't be back.